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We work in conjunction with Green Door Property Management who specialise in lettings and property management, they provide an extremely professional and knowledgeable service from an experienced team who you will enjoy working with as do we.

They will handle all monies relating to your tenancy, please find their Client Money Handling procedures within the ARLA Propertymark membership rules via the following link: and their membership certificate by clicking here.


At the start of your tenancy

Read your Tenancy agreement setting out your rights and responsibilities and those of your Landlord. It is a legal document so make sure all is in order before you sign it.

· Once your Landlord agrees to your tenancy you will be expected to make a holding deposit payment of 1 weeks rental. This holding deposit is then deducted from your first months rental payment.

· References: Green Door use a professional tenant referencing company called The Lettings Hub to check on your ability to pay the rent so you will need to complete a reference form which will be checked against other information sources.

· Initial payments: This will be the first instalment of rental (minus the 1 weeks holding deposit paid) and the 5 week security deposit,

· Inventory check-in: This is a complete report of the furniture, contents and the condition of the property on the day you move in. At the check in, make sure you take gas and electricity readings. This is a good time to take photos for evidence of the condition on moving in should there be any disagreement on moving out.

· Green Door will inform you who to contact for day to day management of the property.


Your responsibility as a tenant

· Services: You need to contact suppliers of gas, electricity, water and telephone to transfer the account to your name unless Green Door are managing the property. TV license and council tax accounts need to be transferred to your name.

· Payments: You should arrange with your bank to pay rent monthly (in advance) by standing order to Green Door.

· Keep copies of your lease, inventory report, letters and emails relating to the property in a designated file.

· Do not make any alteration to the property, have any more tenants move in or keep a pet without seeking approval from Green Door first.

· Take out household contents insurance to cover your own household effects, it is also recommended that your contents insurance covers the landlords contents so should there be an accident or the landlords contents damaged you can claim on your policy.


To find more helpful tenant information please click here.

To view tenant fees please click here.